Give your team the words that work
A half-day or full-day workshop that helps your team find the story that moves their clients — anchored in the family across the desk or on the screen, not a script. With real role-play and words they can use on their next call, they leave with the confidence to handle “we'll get to it” and guide families toward a decision that protects them.
For agency owners
The keynote, but hands-on
The keynote gets the room on its feet. The workshop puts the work in their hands. Your team doesn’t just hear a message — they learn to draw out the story that’s already sitting in front of them: their client’s, whether that’s across the desk or on the screen. We build that conversation into muscle memory so it shows up naturally in real client meetings, not just in training rooms.
By the end of the day, your people leave with words they’ll actually use on their next call — and the confidence to use them.
What your team gets
- How to draw out the client's story — the one that moves them to act
- Words that work when a family says “we’ll get to it”
- Guided role-play with feedback from Kathryn
- Objection-handling rooted in the person across the desk or on the screen, not stats
- A team action plan to use on their next call
Ready to train your team?
Tell me your team size, your biggest gap, and your timeline. I'll recommend half-day or full-day.